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I bought a rug from this website around a month ago. I never received and email with a tracking number or telling me that it was backordered. Every time I go their website it just says warehouse processing. I've called several times and it sent me to the voicemail. One time they did answer but just told me that they would contact the manufacturer, and that it might have to work till the next day cause they were about to close. Chat works but they keep telling me that they will contact the manufacturer.

I will definitely keep pushing to cancel this order and get my money back.

Do yourself a favor and same some unnecessary headaches.

Monetary Loss: $75.


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We sincerely apologize for any frustrations. Please contact me directly, and I will certainly help to resolve any issue(s). I can provide any information regarding order status, and help to expedite your order.

Best regards,

Sean B. Ardry

Customer Care Manager,

480-302-5113 Direct

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