I have had numerous ongoing problems with Select Rugs. First, I was sent a wrong rug and a damaged rug. Long story, but Select Rugs Customer Service seemed far more interested in my returning the rugs to the manufacturer than in actually sending me my replacement rugs!...Read more
Received the rugs promptly. No one would answer or return calls or emails. Had to wait 10 days to get an RA before I could return the rugs. I did pay extra to get a 'delivery confirmation receipt' thru the USPS when returning the rugs. I think that helped me finally...Read more
I returned 2 sets of 3 rugs to this company in the same package. They arrived at the place I had been asked to send them and I was only reimbursed for one set. They lost the second set of rugs and will not reimburse me the over $250.00 charge. Their customer service...Read more
Placed a order 30 days later and three unreturned phone calls was told it was back ordered. Why did I have to call to check the status of my order, not one time but three times. In the company policy they promised that the rugs would be delievered in 7-10 days, and if...Read more
SELECT RUGS - SELECTRUGS.com HORRIBLE customer service & VERY late shipping. Returning items was next to impossible. Also - Pictures of rugs & colors of Rugs are not accurately depicted on website. The toll free # given on the website never connects you to a real...Read more
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